Combine Accounts

Sometimes users will need to merge accounts together. Sometimes parents with more than one child will have multiple accounts because parent information didn’t match (name, email, phone). Many staff members are also parents, and will have a staff account and a personal parent account. You can combine accounts so everything is in one place.

To merge a teacher's ParentSquare staff account with their personal parent account, log into the main account and navigate to the "My Account" or "Combine Accounts" option. You'll then be prompted to sign in to the other ParentSquare account, and once verified, you can choose which name to use and finalize the merge. This will allow access to both accounts with a single login. 

If you need any support of assistance with combining accounts:

1. Visit the District Portal and click the Parent Square MyApps Shortcut
2. Use "Log in with Microsoft" if prompted and login with your district email address and password.
3. Click the Question Mark in the upper right corner.
4. Select one of the three support options
   1. Email (this opens a standard help ticket with Parent Square Support)
   2. Chat (this will open a chat session with Parent Square Support)
   3. Call Us (this will open a phone support session with Parent Square Support